Microsoft Technologies Enablement Lead, HSO
Robin Coles is an experienced Retail Industry Expert, specialising in providing IT solutions to omni-channel businesses in Fashion and Lifestyle.
He has an in-depth knowledge of end-to-end retail business processes, a strong ability to articulate solutions to problems, and a proven track record in delivering innovative systems.
Robin has spent over 25 years, designing and delivering high quality software solutions for some of the UK’s top retail brands. His systems have effectively run the supply chain business of companies such as Monsoon, Oasis, Coast, Warehouse, Karen Millen, Thomas Pink, Phase Eight, House of Fraser and Borders, to name but a few.
His combined knowledge and experience working with technology companies and customers has equipped him with a full view of best practices, operation efficiencies, and returns that can be achieved. His focus is on providing retail businesses with increased efficiency, whilst giving their users a far richer experience that will enable them to drive more opportunity.
A mixture of Merchandising Consultant, Analyst, Technician and Visionary, Robin joined HSO in the role of Product and Technology Lead. Driving retail sales, HSO are now the most successful provider of Microsoft based business systems to modern retailers with over 250 clients across the world, including Joules, Crew Clothing and AO.com.